Q. What is included in your turnkey service?
A. We allow you to avoid internal costs, decrease man-hours dedicated to management and decrease your company’s liabilities associated with coordinating and witnessing your own destructions.
Our services include:
 • Waste regulatory classification (EPA, DEA, DOT and State(s))
 • Profile development
 • Logistics
 • Back-up/contingency destruction locations  
 • Witnessed burns
 • Perfect Documentation in Readily-Retrievable format:
   our industry-acclaimed "Burn Folder"
 • Energy recovery
 • Certificates of destruction
 • No re-entry into the marketplace
 • Corporate peace of mind

Q: What is Strong's regulatory status?
A: Strong maintains all registrations and permits for processing your material. At a federal level, this includes our DEA Registration, DOT Hazardous Materials Registration and EPA Permit. Additionally, we maintain most state and territory permits, such as New Jersey A-901, and Puerto Rico ASSMCA (DEA).

Q. Can you ship both Controlled and Non-Controlled materials? What about mixed with EPA hazardous items?
A. In both cases, yes. Because we will ship your product directly from your dock to the incinerator, this is routinely accomplished.

Q: Does Strong handle less than truckload quantities, as well as full truckloads?
A: Our reputation is based on providing a wide range of disposal services for any quantity of waste. We do not set limitations on the amount we service.

Q: Why should I select Strong as my outsourcing partner for waste services?
A: Strong is renowned for its service, experience, knowledge and utilization of the best available technology in the industry. We work closely with our clients to identify, develop and present available options for facility and treatment methods giving you the unmatched advantage of disposal cost control and flexibility in method of treatment through one partner—Strong.

Q: What level of indemnification does Strong offer?
A: Strong goes beyond basic coverage by providing pro-client indemnification through maintaining $10,000,000 in insurance to cover General Liability, E&O, Pollution Liability and Excess Liability.

Q: As a Reverse Distributor, do you process returns for credit value?
A: No, Strong does not function as a warehouse returns-for-credit operation. Strong pioneered the concept of "Direct to Destruction." We deal exclusively with the absolute documented destruction of every type pharmaceutical waste from Manufacturers, Distributors, FDA (recalls and seizures) and DEA (Seizures).

Q: Can Strong provide classification services per NDC or UPC for EPA, DOT, DEA and State regulations?
A: Yes. Over fourteen years of experience profiling, characterizing and disposal at every major hazardous and non-hazardous incinerator has been compiled and databased. Our destruction clients can be absolutely assured of proper disposal classification.

Q. What are the benefits of your turnkey service?
A.  Brand protection: Destroyed products means no diversion opportunity.
Corporate responsibility: Products cannot find their way back into improper distribution channels.

Q: Are your environmental decision makers properly trained in key areas of the waste management field, such as RCRA, DOT, and OSHA?
A: The waste management field is constantly changing. Strong takes great pride in assuring our staff is up to speed on new regulations and technologies that directly affect the industry. All of our sales and support staff have completed 40-hour HAZWOPER training and an 8-hour yearly refresher, go through extensive DOT training and are constantly broadening their knowledge base through credentials such as CHMM, CHMP, REM, CESM and AEP certifications.

Q. What exactly does your DEA registration allow?
A. Strong is registered with the U.S. DEA to handle the destruction of ALL controlled substances and listed chemicals. Furthermore, the Strong staff is fully trained in the requirements of EPA, DEA, FDA, ATF and DOT, so we can assist you in dealing with the overlap between these government entities.

Q. How secure is your transportation to the facility?
A. Our secured transportation services have satellite tracking and follow a developed SOP for high security loads. Each trailer is uniquely tagged and locked, and every transporter is pre-authorized by DEA for use by Strong.

Q: Does Strong only service clients in the United States?
A: Strong has global experience with Fortune 500, national and international clientele in Europe, Puerto Rico, Canada and Australia.

Q: What is meant by "readily retrievable?"
A: The term, as defined by the DEA, means that the record is kept or maintained in such a manner that it can be separated out from all other records in a reasonable time and/or that it is identified by an asterisk, redline or some other identifiable manner, so that it is easily distinguishable from all other records.